How to make sure that the transition is inclusive? What are the best ways to favour and support citizen initiatives and engagement? If those questions resonate in you, then this capacity building session is made for you! Organised in the frame of the Decarb City Pipes 2050 project, which aims at supporting 6 cities (Dublin, Rotterdam, Munich, Winterthur, Vienna, Bilbao) in developing transition roadmaps to phase-out fossil fuels from urban heating and cooling, this session aims at bringing concrete examples of citizen empowerment to go further in the heating and cooling decarbonisation.