Terms and Conditions of SmartCitiesTV Interviews & Content Partner Accounts


In this agreement described below we are know as SmartCitiesTV, (a trading style of International Business Television Ltd), and you are known as the Client. The terms We, Our & SmartCitiesTV are used interchangeably and the terms You & Client are used interchangeably.

Section 1. Terms & Conditions for the Interview.

1. SmartCitiesTV and the Client agree to work together with a firm commitment to record a Video Interview via Skype or Zoom or Microsoft Teams to cover the topic as agreed between SmartCitiesTV and the Client during the course of their previous communications which may have taken place via email and telephone.

2. SmartCitiesTV agrees to produce and deliver the Interview to its subscriber base as detailed below,

2.1 Formulation of Interview questions with interviewee to arrive to set of questions designed to make for an interesting and informative Interview for the viewer while also presenting the participating interviewee and firm as a leader within this field.

2.2 Interview to include SmartCitiesTV introduction citing the credentials of both the interviewee and the firm.

2.3 Interview placed as Featured item occupying premium position at the top of SmartCitiesTV and appears in all relevant topic and industry sections.

2.4 Interview delivered via email to our 86,400 subscriber base as a stand alone presentation.

2.5 Interview made available to Client for embedding in their website.

2.6 Short ‘teaser’ clips of the finished Interview supplied to Client for use on their social media.

2.7 Additional content placed beneath the Interview which may include media such as, but not limited to, images, videos, links, downloads or brochures.

2.8 Interviewee profile placed beneath the Interview complete with photo, biography and direct contact details as desired.

2.9 Custom enquiry form allowing for the capture of business enquiries. This form may include custom fields of entry as desired. Completed forms are sent directly to participating company.

2.10 Client may choose to run their own image or video advertisement before, during or after their Interview.

3. SmartCitiesTV will undertake editing work on the recorded Interview where necessary and send to the Client a final version of the Interview for approval.

3.1 The Client must approve the final version within 10 working days or advise SmartCitiesTV within 10 working days if they are not satisfied with the final version.

3.2 SmartCitiesTV may not publish the Interview until it has received approval by the Client. Approval may be given via email or telephone.

4. If the Client is not satisfied with the final version of the Interview then they may request SmartCitiesTV re-records the Interview or re-edits the Interview or undertakes any other actions that may offer a remedy.

4.1 In the unlikely event that re-recording or re-editing the Interview does not produce a satisfactory second Interview then SmartCitiesTV agrees to work with the Client until a satisfactory Interview is produced.

5. Once this Order Form has been submitted SmartCitiesTV will raise an invoice which must be paid in full by the Client within 30 days of the date this Order Form is submitted.

6. The recorded Interview and its associated content remains the property of the Client. For the purpose of producing and delivering the Interview the Client grants SmartCitiesTV a worldwide non-exclusive license to use the Interview in any context that we decide is inline with the purposes and values of SmartCitiesTV.

7. At anytime the Client may request that SmartCitiesTV un-publish the Interview and its associated content. SmartCitiesTV will un-publish the Interview and its associated content and make all content available for the Client to download within five working days from receiving the request which maybe given via email or telephone.

8. A request to un-publish the Interview does not release the Client of its obligation to make full payment to SmartCitiesTV irrespective of when the request to un-publish the Interview is made.

9. Any failure on behalf of the Client resulting in SmartCitiesTV being unable to record the Interview does not release the Client from its obligation to make full payment to SmartCitiesTV for the Interview position once the Order Form has been submitted.

10. SmartCitiesTV employs all reasonable endeavors to ensure it has a robust technical infrastructure but does not guarantee website up-time nor offer financial compensation for website down-time as this maybe beyond our control.



Section 2. Terms and Conditions of Commercial Content Partner Account.

1. The services that the Client will receive from SmartCitiesTV for the duration of this agreement.

1.1 Full Service Account Set up.
Our team will set up your account for you and send to you login details for your account. You'll receive access to a user dashboard where you’ll be able to publish and un-publish your content.

1.2 Trusted Partner Status Giving Unlimited Content Submission.
A Commercial Content Partner account gives your business Trusted Partner status thus allowing you to submit unlimited Video or Article content to the platform. You may create content of any style and of any duration on any topic pertaining to Smart City development.

1.3 Advertisement free account for the twelve month duration of this agreement.
No third party advertisements will be placed either before, during or after your own videos as they play giving our audience immediate access to your content without interruption. This also applies to if you use the SmartCitiesTV media player to embed content on your website.

1.4 Option to place your company's own advertisements before, during or after your own content.
You may use the integral advertising positions before, during or after your own content to run your own advertisements to further highlight your own company’s products, services or events. You may run image or video advertisements.

1.5 Enquiry form option for each content piece allowing for the capture of business enquiries.
You may request SmartCitiesTV apply a custom enquiry form to each individual video in which you may ask users to fill out data fields that you would like to capture. These data fields can be customized. Completed enquiry forms can be sent to any number of different emails addresses you supply.

1.6 Replication of applicable content to SmartCitiesTV.
If you have existing videos on services such as YouTube or Vimeo you can give us permission to replicate them and their associated descriptions and content over to SmartCitiesTV.

1.7. Partner Profile on SmartCitiesTV.
A dedicated Partner Profile within SmartCitiesTV on which you may present all your Smart City solutions through a combination of text, graphics and multimedia. This page may be linked to from any content you supply to appear elsewhere on SmartCitiesTV and from any advertisements you run on SmartCitiesTV. We can receive a finished HTML file from the Client or we can produce this Partner Profile for you providing you send us the required material. Client will be required to approve completed Partner Profile before publishing if compiled by SmartCitiesTV. The Partner Profile may be updated at Client’s request.

1.8 Ongoing comprehensive support to help you get the most from your account.
In addition to telephone and email support for technical issues we will also be on-hand to help with content optimization. We can help with issues such as customizing enquiry forms and offering advice on content formats and styles that we know work well.

2. This agreement is for a term of twelve months and begins once this this Order Form has been submitted. Upon the expiry of the eleventh month of this agreement the Client will have the option to renew the agreement for another twelve months at a rate to be determined by SmartCitiesTV at the time providing SmartCitiesTV wishes to extend the renewal option to the Client.

3.The Client agrees that the content it submits to appear on SmartCitiesTV must meet SmartCitiesTV's editorial guidelines, (as detailed in clause 6), and the Client agrees that SmartCitiesTV reserves the right to refuse to publish content that, in our judgment, does not meet these guidelines.

4. If content submitted by the Client does not meet our guidelines we will notify the Client within a period of three working days. Where possible SmartCitiesTV will provide an explanation as to why content has been refused and we will indicate how it might be improved but this is at our discretion.

5. Content submitted to SmartCitiesTV must be directly, or at least indirectly, relevant to Smart City and/or urban development and have application for the Public Sector. The Client may only submit their own content to SmartCitiesTV and not content from any third party or affiliate with the exception of when the Client has produced content in collaboration with a third party or affiliate.

6. All content submitted by the Client remains the property of the Client. For the purpose and duration of this agreement the Client grants SmartCitiesTV a worldwide non-exclusive license to use the content in any context that we decide is inline with the purposes and values of SmartCitiesTV.

7. The Client may cancel this agreement at anytime and request that SmartCitiesTV un-publish and delete all of the content that the Client has hosted on SmartCitiesTV's servers. SmartCitiesTV will un-publish and delete all content within five working days from receiving a cancellation notice which maybe given via email or telephone.

8. Cancellation of the agreement does not release the Client of its obligation to make full payment to SmartCitiesTV irrespective of when the agreement is canceled.

9.SmartCitiesTV employs all reasonable endeavors to ensure it has a robust technical infrastructure but does not guarantee website up-time nor offer financial compensation for website down-time as this maybe beyond our control.